Mayo Clinic Values
The needs of the patient come first.
These values, which guide Mayo Clinic's mission to this day, are an expression of the vision and intent of our founders, the original Mayo physicians and the Sisters of Saint Francis.
A helpful way to remember these values is with the acronym “RICH TIES.”
R - Respect
Treat everyone in our diverse community, including patients, their families and colleagues, with dignity.
I - Integrity
Adhere to the highest standards of professionalism, ethics and personal responsibility, worthy of the trust our patients place in us.
C - Compassion
Provide the best care, treating patients and family members with sensitivity and empathy.
H - Healing
Inspire hope and nurture the well-being of the whole person, respecting physical, emotional and spiritual needs.
T - Teamwork
Value the contributions of all, blending the skills of individual staff members in unsurpassed collaboration.
I - Innovation
Infuse and energize the organization, enhancing the lives of those we serve, through the creative ideas and unique talents of each employee.
E - Excellence
Deliver the best outcomes and highest quality service through the dedicated effort of every team member.
S - Stewardship
Sustain and reinvest in our mission and extended communities by wisely managing our human, natural and material resources.