Mayo Clinic Values

Primary value

The needs of the patient come first.



Value statements

These values, which guide Mayo Clinic's mission to this day, are an expression of the vision and intent of our founders, the original Mayo physicians and the Sisters of Saint Francis.

A helpful way to remember these values is with the acronym “RICH TIES.”

R - Respect

Treat everyone in our diverse community, including patients, their families and colleagues, with dignity.

I - Integrity

Adhere to the highest standards of professionalism, ethics and personal responsibility, worthy of the trust our patients place in us.

C - Compassion

Provide the best care, treating patients and family members with sensitivity and empathy.

H - Healing

Inspire hope and nurture the well-being of the whole person, respecting physical, emotional and spiritual needs.

T - Teamwork

Value the contributions of all, blending the skills of individual staff members in unsurpassed collaboration.

I - Innovation

Infuse and energize the organization, enhancing the lives of those we serve, through the creative ideas and unique talents of each employee.

E - Excellence

Deliver the best outcomes and highest quality service through the dedicated effort of every team member.

S - Stewardship

Sustain and reinvest in our mission and extended communities by wisely managing our human, natural and material resources.